Job Description

Job Description

Job Description

Front Desk Associate (Part-Time)

Location: The Club at Woodbridge

Position Summary

The Club at Woodbridge is seeking a friendly, reliable, and customer-focused individual to join our team as a Part-Time Front Desk Associate . This position is responsible for creating a welcoming environment for members and guests while providing excellent customer service and administrative support during morning hours.

Schedule

• Part-time 
• Nights and weekend shifts (hours to be discussed) 

Key Responsibilities

• Greet members and guests in a friendly and professional manner 
• Check members in and assist with account inquiries 
• Answer phone calls and respond to general questions 
• Handle basic transactions and payments 
• Maintain a clean, organized front desk area while assisting with towel services
• Provide information about club services, programs, and policies 
• Assist with scheduling and administrative tasks as needed 

Qualifications

• Prior customer service experience required  
• Strong interpersonal and communication skills 
• Basic computer skills (email, data entry, point-of-sale systems preferred) 
• Friendly, dependable, and professional demeanor 
• Ability to multitask in a fast-paced environment 

Preferred (Not Required)

• Experience in a gym, fitness center, or hospitality setting 
• Familiarity with membership systems or scheduling software

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