Job Description

Automotive Service AdvisorApple Chrysler Dodge Jeep Ram is hiring an Automotive Service Advisor to join our busy service team in Shakopee. We’re looking for a motivated, customer-focused professional who can build relationships, communicate effectively, and help customers confidently navigate their vehicle’s service and repair needs.Experienced advisors will find the earning potential, customer volume, benefits, and career opportunities they’re looking for — while candidates with strong automotive and customer service backgrounds are also encouraged to apply.What We Offer$42,000–$145,000 annual earning potentialHigh-volume dealership environmentMedical, dental, and vision insuranceHealth Savings Account and Flexible Spending Account401(k) with company matchCompany-paid life insuranceVoluntary life and disability insurancePaid vacation and holidaysVolunteer Time OffEmployee Assistance ProgramHealth club reimbursementEmployee discounts on vehicles, parts, and serviceOngoing learning and developmentOpportunities for advancement within Apple AutosProfessional, team-oriented work environmentTop Minnesota WorkplaceWhat You’ll DoGreet customers and serve as their primary point of contact throughout the service processListen to customer concerns and identify vehicle maintenance and repair needsRecommend appropriate maintenance and repair servicesPrepare and explain repair orders, estimates, costs, and timelinesCommunicate technician findings and recommendations clearly to customersKeep customers updated on repair status and potential delaysBuild long-term customer relationships through excellent communication and follow-upCoordinate with technicians, parts, and other service department team membersMaintain accurate repair orders and customer records in the dealership DMSAddress customer questions and concerns professionallyHelp deliver an efficient and exceptional service experience from write-up through vehicle deliveryWhat We’re Looking ForPrevious Automotive Service Advisor, Service Writer, or dealership service experience preferredChrysler, Dodge, Jeep, Ram, or Stellantis experience is a plus, but not requiredStrong customer service and communication skillsAbility to explain automotive repairs and recommendations clearlyComfortable working in a fast-paced, high-volume service departmentStrong organization and follow-throughAbility to manage multiple customers and repair orders simultaneouslyBasic computer and dealership software proficiencyValid driver’s license and acceptable driving recordWhy Apple Autos?Apple Autos is built on the belief that people come before profit. We’ve been recognized as a Top Minnesota Workplace for seven consecutive years (2019–2025) because we invest in our people, promote from within, encourage professional development, and give employees opportunities to build long-term careers. Our goal is simple: create extraordinary customer experiences while giving our employees the support and opportunity they need to succeed.If you’re an experienced Service Advisor looking for greater earning potential and your next career opportunity, apply today.Equal Opportunity EmployerApple Autos is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local law.

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